1. Acceptance of Terms
By accessing our website or purchasing any service from Rooted Flame Holistic ("we," "us," or "our"), you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our services.
2. Services Offered
Rooted Flame Holistic offers holistic health coaching, Hair Tissue Mineral Analysis (HTMA) testing, nutritional guidance, and wellness programs including the 8-week Reignite program. Our services are educational and supportive in nature and do not constitute medical advice, diagnosis, or treatment.
3. Not a Medical Practice
Patricia and Rooted Flame Holistic are not licensed medical professionals. Our services are not a substitute for professional medical advice, diagnosis, or treatment. Always seek the advice of your physician or other qualified healthcare provider with any questions you may have regarding a medical condition. Never disregard professional medical advice or delay in seeking it because of something you have read or been told through our services.
4. Program Enrollment & Payment
By enrolling in any Rooted Flame program or service, you agree to pay the full program fee as outlined at the time of purchase. All payments are processed securely through Stripe. You agree to provide accurate and complete billing information.
5. Refund Policy
All sales are final. Due to the personalized and time-intensive nature of our programs, including HTMA testing and customized protocols, we do not offer refunds once a program has been purchased. By completing your purchase, you acknowledge and agree to this no-refund policy.
If you have concerns about your program, please contact us directly and we will do our best to address them within the scope of your enrollment.
6. Client Responsibilities
As a client of Rooted Flame Holistic, you agree to:
Provide accurate and complete health information to the best of your knowledge
Follow program guidelines and protocols as recommended
Communicate openly about any changes in your health or concerns
Consult your physician before making significant changes to your health regimen
Understand that results vary and are not guaranteed
7. Disclaimer of Warranties
Our services are provided "as is" without warranties of any kind, either express or implied. We do not guarantee specific health outcomes, weight loss, or resolution of any medical condition. Individual results will vary based on personal health history, commitment, and other factors.
8. Limitation of Liability
To the fullest extent permitted by law, Rooted Flame Holistic shall not be liable for any indirect, incidental, special, or consequential damages arising out of or related to your use of our services. Our total liability shall not exceed the amount you paid for the specific service in question.
9. Intellectual Property
All content, materials, protocols, guides, and resources provided through Rooted Flame Holistic are the intellectual property of Rooted Flame Holistic and may not be reproduced, distributed, or shared without prior written consent.
10. Confidentiality
We respect your privacy and treat all personal health information with strict confidentiality. Please refer to our Privacy Policy for details on how we collect and use your information.
11. Termination
We reserve the right to terminate or suspend access to our services at our sole discretion, without notice, for conduct that we believe violates these Terms of Service or is harmful to other clients, us, or third parties.
12. Governing Law
These Terms of Service shall be governed by and construed in accordance with the laws of the State of Georgia, United States, without regard to its conflict of law provisions.
13. Changes to Terms
We reserve the right to modify these Terms of Service at any time. Updated terms will be posted on our website with a revised effective date. Continued use of our services following any changes constitutes your acceptance of the new terms.
14. Contact Us
If you have any questions about these Terms of Service, please contact us at:
Rooted Flame Holistic
Georgia, USA
Email: [email protected]
Website: rootedflameholistic.com